Frequently Asked Questions

Yes. Every scent in our Velour Mist Lab collection is alcohol-free, formulated for pet-safe use when directed, and designed to leave only a soft, lasting aroma on skin and fur. Do not spray or roll near eyes, nose, mouth, or broken skin.

You can expect a light, fresh scent for 8–24 hours, depending on coat type and activity level.

Each launch fragrance is a luxury 15 ml roll-on presented in a magnetic black & gold box.

Currently, we ship within the United States. International shipping is on the roadmap — join our email list to be first to know.

We offer free standard shipping on US orders over $75. Orders under $75 are calculated at checkout based on weight and destination.

We accept returns within 30 days of delivery for unused items in original packaging. Fragrance bottles must be unopened. For full details, visit our Returns page.

You'll receive a tracking link by email once your order ships.

Yes — we partner with select luxury retailers and groomers. Email wholesale@fangvelour.com for more information.

Our customer care team is available Monday–Friday, 9 AM–6 PM EST at support@fangvelour.com.